BILL OF RIGHTS
CONDITIONS OF USE
ORDER TRACKING
ORDERING AND PAYMENT METHODS WE ACCEPT
PRICING POLICY
PRIVACY POLICY
RETURN POLICY
SAFE SHOPPING GUARANTEE
SHIPPING POLICY
Bill of Rights
Your ExtremeToysForBoys.com Bill of Rights!
1.
The ExtremeToysForBoys.com Safe Shopping Guarantee protects you,
so that you never have to worry about credit card safety while you shop
at ExtremeToysForBoys.com (ExTFB.com).
We guarantee that every transaction you make at ExTFB.com will be safe.
This means that you are protected if unauthorized charges are made to your
card as a result of shopping at ExTFB.com. Read the details
of this policy.
Plus, you'll be one of millions of customers who have safely shopped on
the Internet without experiencing credit card fraud.
2. Unsubscribing:You can unsubscribe or change your subscription
to any of our Personal Notification Services at any time. Simply visit your
Profile page to modify your subscriptions online.
3. ExTFB.com Updates: As a customer, subscriber, or contest entrant,
you will occasionally receive e-mail updates about important changes to
the Web site, new ExTFB.com services, and special offers we think you'll
find valuable. But if you'd rather not receive them, please visit your Profile page to unsubscribe by changing your preferences.
4. Privacy: ExTFB.com knows that you care about how information about
you is used and shared, and we appreciate the trust that you place in us.
That's why we post a Privacy Notice in our store and on our website. Simply
stated, our Privacy Notice explains what information we collect from you,
how we use that information, and what choices you have with respect to that
information. For more details, please read the ExTFB.com Privacy
Notice.
Did this help? Continue shopping.
Still have questions? Search help or contact
us.
Conditions of Use
Welcome to ExtremeToysForBoys.com!
ExtremeToysForBoys.com (ExTFB.com) and its affiliates provide their services
to you subject to the following conditions. By visiting or shopping at
ExtremeToysForBoys.com or ExTFB.com, you have accepted these conditions.
Please read them carefully. In addition, when you use any current or future
ExTFB.com service or visit or purchase from any business affiliated with
ExTFB.com, whether or not included in the ExTFB.com Web site, you also will
be subject to the guidelines and conditions applicable to such service or
business.
PRIVACY - Please review our Privacy
Notice, which also governs your visit to ExTFB.com, to understand our
practices.
ELECTRONIC COMMUNICATIONS - By contacting ExTFB.com through our website
or by e-mail, you have consented to receiving future communication from
us by notice on our website or by e-mail. You agree that all agreements,
notices, disclosures and other communications that we provide to you electronically
satisfy any legal requirement that such communications be in writing.
COPYRIGHT - All content on this site, such as text, graphics, logos,
button icons, images, audio clips, digital downloads, data compilations,
and software, is the property of ExTFB.com or its content suppliers and
protected by Canadian and international copyright laws. The compilation
of all content on this site is the exclusive property of ExTFB.com and protected
by Canadian and international copyright laws. All software used on this
site is the property of ExTFB.com or its software suppliers and protected
by Canadian and international copyright laws.
TRADEMARKS - EXTREMETOYSFORBOYS.COM, EXTFB.COM, EXTREME ADVENTURE
CAPITAL OF THE WORLD!; ExTFB.com graphics, logos, page headers, button icons,
scripts, and service names are trademarks or trade dress of ExTFB.com, Inc.
or its subsidiaries. ExTFB.com's trademarks and trade dress may not be used
in connection with any product or service that is not ExTFB.com's, in any
manner that is likely to cause confusion among customers, or in any manner
that disparages or discredits ExTFB.com. All other trademarks not owned
by ExTFB.com or its subsidiaries that appear on this site are the property
of their respective owners, who may or may not be affiliated with, connected
to, or sponsored by ExTFB.com or its subsidiaries.
LICENSE AND SITE ACCESS - ExTFB.com grants you a limited license to
access and make personal use of this website but in no way whatsoever permits
you to download (other than page caching) or modify the website, or any
portion of it, except with express written consent of ExTFB.com. This license
does not include any resale or commercial use of this site or its contents;
any collection and use of any product listings, descriptions, or prices;
any derivative use of this site or its contents; any downloading or copying
of account information for the benefit of another merchant; or any use of
data mining, robots, or similar data gathering and extraction tools. This
site or any portion of this site may not be reproduced, duplicated, copied,
sold, resold, visited, or otherwise exploited for any commercial purpose
without express written consent of ExTFB.com. You may not frame or utilize
framing techniques to enclose any trademark, logo, or other proprietary
information (including images, text, page layout, or form) of ExTFB.com
and our affiliates without express written consent. You may not use any
meta tags or any other "hidden text" utilizing ExTFB.com's name or trademarks
without the express written consent of ExTFB.com. Any unauthorized use automatically
terminates the permission or license granted by ExTFB.com without notice.
You are granted a limited, revocable, and nonexclusive right to create a
hyperlink to the home page of ExTFB.com so long as the link does not portray
ExTFB.com, its affiliates, or their products or services in a false, misleading,
derogatory, or otherwise offensive matter. You may not use any ExTFB.com
logo or other proprietary graphic or trademark as part of the link without
express written permission of ExTFB.com.
YOUR ACCOUNT - If you use this site, you are responsible for maintaining
the confidentiality of your account and password and for restricting access
to your computer, and you agree to accept full responsibility for all activities
that occur under your account or password. ExTFB.com does sell products
designed for children, but purchases can be made only by adults with a credit
card. If you are under 18, you may use ExTFB.com only with involvement and
permission of your parent or guardian. ExTFB.com and its affiliates reserve
the right to refuse service, terminate accounts, remove or edit content,
or cancel orders in their sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT - Visitors may
post reviews, comments, and other content; send e-cards and other communications;
and submit suggestions, ideas, comments, questions, or other information,
so long as the content is not illegal, obscene, threatening, defamatory,
invasive of privacy, infringing of intellectual property rights, or otherwise
injurious to third parties or otherwise objectionable and does not consist
of or contain software viruses, political campaigning, commercial solicitation,
chain letters, mass mailings, or any form of "spam." You may not use a false
e-mail address, impersonate any person or entity, or otherwise mislead as
to the origin of a card or other content. ExTFB.com reserves the right (but
not the obligation) to remove or edit such content and may not regularly
review posted content.
If you do post content or submit material, and unless we indicate otherwise,
you grant ExTFB.com and its affiliates a nonexclusive, royalty-free, perpetual,
irrevocable, and fully sublicensable right to use, reproduce, modify, adapt,
publish, translate, create derivative works from, distribute, and display
such content throughout the world in any media. You grant ExTFB.com and
its affiliates and sublicensees the right to use the name that you submit
in connection with such content, in its sole discretion. You represent and
warrant that you own or otherwise control all of the rights to the content
that you post; that the content is accurate; that use of the content you
supply does not violate this policy or the property or intellectual property
rights of any third party and will not cause injury to any person or entity;
and that you will indemnify ExTFB.com or its affiliates for all claims resulting
from content you supply. ExTFB.com has the right but not the obligation
to monitor and edit or remove any activity or content. ExTFB.com takes no
responsibility and assumes no liability for any content posted by you or
any third party. Any information sent to ExTFB.com becomes ExTFB.com property
and may use how they feel fit, within the law.
COPYRIGHT COMPLAINTS - ExTFB.com and its affiliates respect the intellectual
property of others. If you believe that your work has been copied in a way
that constitutes infringement of copyright or other intellectual property
right, please Contact Us.
RISK OF LOSS - All items purchased from ExTFB.com are made pursuant
to a shipment contract. Risk of loss and title for items purchased pass
to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS - ExTFB.com and its affiliates attempt to be as
accurate as possible. However, ExTFB.com does not warrant that product descriptions
or other content of this site is accurate, complete, reliable, current,
or error-free. If a product offered by ExTFB.com itself is not as described,
your sole remedy is to contact
ExTFB.com then follow the instructions and return the product in unused
condition. We try our best to be as accurate as possible but most of the
product information is supplied from the Manufacturer.
List prices are for reference only. No sales may have occurred at these
prices.
OTHER BUSINESSES - Parties other than ExTFB.com and its subsidiaries
provide services, or sell product lines on this site. In addition, we provide
links to the sites of other businesses and third parties. We are not responsible
for examining or evaluating, and we do not warrant the offerings of, any
of these businesses or individuals or the content of their Web sites. ExTFB.com
does not assume any responsibility or liability for the actions, product,
and content of all these and any other third parties. You should carefully
review the privacy
statements and other conditions
of use.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY - THIS SITE
IS PROVIDED BY EXTFB.COM ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXTFB.COM
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS,
OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF
THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, EXTFB.COM DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXTFB.COM DOES
NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM EXTFB.COM ARE
FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EXTFB.COM WILL NOT BE LIABLE
FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING,
BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, AND
CONSEQUENTIAL DAMAGES OR FOR ANY LOSS OR PROFITS.
CERTAIN STATE AND PROVINCIAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES
OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO
YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY
NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
BY ACCESSING THIS WEB SITE YOU AGREE THAT ExTFB.COM WILL NOT BE CAUSED LIABLE
FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL LOSS OR INJURY HOWSOEVER ARISING
FROM THE USE OF THE INFORMATION, MATERIALS, OR PRODUCT CONTAINED/OBTAINED
EITHER IN THIS WEBSITE OR ANY WEB SITES LINKED TO THIS SITE.
THE PURCHASER/USER ACKNOWLEDGES THAT THE PRODUCTS SOLD BY EXTFB.COM ARE
NOVEL DEVICES INTENDED FOR RECREATIONAL PURPOSES ONLY.
THE PURCHASER/USER ACKNOWLEDGES THAT THE PRODUCTS SOLD BY EXTFB.COM MAY
BE DANGEROUS AND THAT PROPER SAFETY GEAR AND SUPERVISION IS RECOMMENDED.
DO NOT BE A DETRIMENT TO OTHERS.
EXTFB.COM HEREBY DISCLAIMS ALL OR ANY LIABILITY WHATSOEVER AND HOWSOEVER
ARISING OUT OF THE USE OF THE PRODUCTS PURCHASED AT EXTFB.COM AND IT AFFILIATES.
THIS DISCLAIMER INCLUDES CLAIMS ARISING OUT OF ALLEGED DEFECTS IN DESIGN
OR MANUFACTURER OF THE PRODUCTS.
THE PURCHASER/USER HEREBY INDEMNIFIES AND WILL KEEP INDEMNIFIED EXTFB.COM
AGAINST ALL CLAIMS DEMANDS SUITS AND ACTIONS AND AGAINST ALL AND ANY OTHER
LIABILITIES WHATSOEVER AND HOWSOEVER CAUSED ARISING OUT OF THE USE OF THE
PRODUCTS PURCHASED. WE RECOMMEND YOU CHECK WITH YOUR LOCAL AUTHORITIES AS
TO THE PERMITTED USE OF ANY PRODUCTS PURCHASED.
APPLICABLE LAW - By visiting ExTFB.com, you agree that the laws of
the province of Alberta, without regard to principles of conflict of laws,
will govern these Conditions of Use and any dispute that may arise between
you and ExTFB.com or its affiliates.
DISPUTES - Any dispute relating in any way to your visit to ExTFB.com
or to products you purchase through ExTFB.com shall be submitted to confidential
arbitration in Calgary, Alberta, except that, to the extent you have in
any manner violated or threatened to violate ExTFB.com's intellectual property
rights, ExTFB.com may seek injunctive or other appropriate relief in any
provincial or federal court in the province of Alberta, and you consent
and attorn to exclusive jurisdiction and venue in such courts. Arbitration
under this agreement shall be conducted under the rules then prevailing
of the Alberta Arbitration & Mediation Society. The arbitrator's award shall
be binding and may be entered as a judgment in any court of competent jurisdiction.
To the fullest extent permitted by applicable law, no arbitration under
this Agreement shall be joined to an arbitration involving any other party
subject to this Agreement, whether through class arbitration proceedings
or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY - Please review our
other policies, such as our Pricing Policy, posted on this site. These policies
also govern your visit to ExTFB.com. We reserve the right to make changes
to our site, policies, and these Conditions of Use at any time. If any of
these conditions shall be deemed invalid, void, or for any reason unenforceable,
that condition shall be deemed severable and shall not affect the validity
and enforceability of any remaining condition.
OUR MAILING ADDRESS -
ExtremeToysForBoys.com, Inc. (ExTFB.com)
Suite: 215, #63 - 4307 - 130 Ave SE
Calgary, Alberta, Canada T2Z 3V8
Website Address: www.ExTFB.com, www.ExtremeToysForBoys.com
Order Tracking
Online tracking Coming Soon! Thank you for your patients.
If you need to track your products please Contact Us after
the specified delivery date has expired.
Ordering and
Payment Methods We Accept
We accept MasterCard,
Visa, ExtremeToysForBoys.com Gift Certificates, personal/business checks,
money orders, wire transfers, or cashier's checks denominated in U.S.
dollars and drawn on a U.S. bank. Please, don't send cash we are not responsible
for where it may end up.
Credit Cards - We currently accept MasterCard and Visa. We will
ONLY ship the order if the billing address on the card matches the contact
address on file with the issuing bank, NO EXCEPTIONS.
NOTE: Currently,
UPS DOES NOT ship to PO Boxes under any circumstances, therefore we can't
ship to PO Boxes.
Checks and Postal Money Orders - We accept checks or money orders
denominated in U.S. dollars as payment for most orders, with the following
exceptions, which must be paid by credit card or certified check:
- Orders for gift certificates.
If you do choose to pay by check, you can send payment with order information
to the address below, once you have fully submitted your order. Please
be sure to write your e-mail address, phone number and user name
with the check or money order so we may properly credit your account.
ExtremeToysForBoys.com, Inc.
Billing Department
Suite: 215, #63 - 4307 - 130 Ave SE
Calgary, AB, Canada T2Z 3V8
Currently, we accept postal money orders denominated in U.S. dollars or
checks denominated in U.S. dollars and drawn on a U.S. bank only. Checks
must also have a valid nine-digit bank routing number (ABA code) MICR-encoded
on the bottom of the check.
Note: All checks will be authorized using a check verification service.
Returned checks will be referred for collection and will be subject to
the maximum returned check fee allowed by law.
Payments by check may delay delivery of your order by two to three weeks
due to check clearing process.
In the event funds received by check are insufficient to complete the
entire order we reserve the right to ship the first available ordered
items for which there are sufficient funds.
If you have a question about your charge, CALL US FIRST. We will issue
the credit, if appropriate. DO NOT CHARGEBACK If you chargeback costs
and the ordered items are still in your possession, ExtremeToysForBoys.com,
Inc and its affiliates will enforce its rights to the fullest extent permitted
by law.
Wire Transfers - For information on making a wire transfer please
Contact Us.
Ordering - To place an order, order online at our web site or,
e-mail ExTFB.com at Sales@extremetoysforboys.com
with a list of the items to be purchased. Please include
your name, address, item(s) and telephone number. For your safety,
do NOT send any other personal information in the e-mail correspondence.
After you submit your order, we will confirm the availability of the item(s)
with the total purchase price including shipping, handling, insurance
and all applicable taxes. Stock is often limited so confirm ALL orders
by either phone or e-mail before sending payment.
ExtremeToysForBoys.com Billing Department
Suite: 215, #63 - 4307 - 130 Ave SE Calgary, AB, Canada T2Z 3V8
ExtremeToysForBoys.com will notify you when your payment has arrived and
the items have been shipped. In the event that the payment is not received
within the seven days, the ExtremeToysForBoys.com will return the item(s)
back into its sales inventory for general sales. If the item is no longer
available and your payment is received with a postmark during the 7-day
grace period, the total purchase price of that item will be refunded.
Pricing Policy
All Prices are in US$ Currency.
If you see it
somewhere else for less money, tell
us, we will see if we can beat it! We offer you competitively
low prices on every item in our store every day. Just send us the advertised
lower price we will send you are lowest.
Definitions:
Sale Price: The price
the product is currently selling for. Note: This price may change at anytime
without warning.
List Price: The price
of the product normally, when it's not on sale. Also know as the MSRP
(Manufactures Suggested Retail Price).
Shipping Price: This
is the price to ship the product to the customer. The customer will never
be charged more then the stated amount for shipping without us notifying
the customer. Note: This price is for the continental US only. Please,
contact customer services for shipments abroad.
Prices are subject to change without notice.
Oversized, Special Orders, and extremely heavy product items have a higher
Shipping & Handling rates. The surcharge varies depending on the, gas
prices, size and weight of the item and the order delivery location. These
charges will be included in the Total on your order. An E-mail Conformation
with your order ID will be sent to the billing contact. SHIPPING PRICES
APPLY TO EACH INDIVIDUAL ITEM PURCHASED.
Your credit card will not be charged until your order enters the shipping
process. We verify all prices before shipment. In the event an item is
mispriced:
- If an item's correct price is lower than our stated price, we charge
the lower amount and ship you the item;
- If an item's correct price is higher than our stated price, we will,
at our discretion, either contact you for instructions before shipping
or cancel your order and notify you of such cancellation.
Privacy Notice
ExtremeToysForBoys.com, Inc. (ExTFB.com) knows that you care how
information about you is used and shared, and we responsibly use and protect
the information provided to us. This notice describes our privacy policy.
By visiting ExTFB.com, you have accepted the practices described in this
Privacy Notice.
What Personal Information About Customers Does ExTFB.com Collect?
The information we learn from customers helps us personalize and continually
improve your shopping experience at ExTFB.com. Here are the types of information
we collect:
Information You Send to Us: We receive and store any information
you enter on our Web site or give us in any other way. You can always choose
not to provide certain information, but as a result you may not be able
to take advantage of many of our features. We use the information that you
provide for such purposes as responding to your requests, customizing future
shopping for you, improving our stores, and communicating with you.
Automatic Information: We receive and store certain types of information
whenever you interact with us. Unlike many Web sites we do not use "cookies"
for your safety, but we may obtain certain types of information when your
Web browser accesses our website ExTFB.com.
E-mail Communications: To help us make e-mail's more useful and interesting,
we often receive a confirmation when you open e-mail from ExTFB.com, if
your computer supports such capabilities. We also compare our customer list
to lists received from other companies in an effort to avoid sending unnecessary
messages to our customers. If you do not want to receive e-mail or other
mail from us, please adjust your preferences by viewing your Profile
or Contacting Us.
Does ExTFB.com Share the Information It Receives? Information about
our customers is an important part of our business, but we are not in
the business of selling it to others. Customer information is only used
as described below:
Agents: We may employ other companies and individuals to perform
functions on our behalf. Examples include fulfilling orders, delivering
packages, sending postal mail and e-mail, removing repetitive information
from customer lists, analyzing data, providing marketing assistance, processing
credit card payments, and providing customer service. They may have access
to personal information needed to perform their functions, but cannot use
it for any other purpose.
Promotional Offers: Sometimes we send offers to selected groups of
ExTFB.com customers on behalf of other businesses. When we do this, we do
not give that business your name and address. If you do not want to receive
such offers, please Contact Us to remove your name from
this service.
Business Transfers: As we continue to develop our business, we might
sell or buy stores or assets. In such transactions, customer information
generally is one of the transferred business assets. Also, in the unlikely
event that ExTFB.com, or substantially all of its assets are acquired, customer
information will of course be transferred.
Protection of ExTFB.com and Others: We release account and other
personal information when we believe release is appropriate to comply with
the law; enforce or apply our Conditions
Of Use and other agreements; or protect the rights, property, or safety
of ExTFB.com, our users, or others. This includes exchanging information
with other companies and organizations for fraud protection and credit risk
reduction.
With Your Consent: Other than as set out above, you will receive
notice when information about you may go to third parties, and you will
have an opportunity to choose not to share the information.
How Secure Is Information About Me?
- We work to protect the security of your information during transmission
by using GeoTrust
Secure Sockets Layer (SSL) software, which encrypts the information you
send to us.
- We reveal only the last five digits of your credit card numbers when confirming
an order. Of course, the entire credit card numbers are only transmitted
to the appropriate credit card company during order processing. Not
saved by ExTFB.com.
- It is important for you to protect against unauthorized access to your
password and to your computer. Be sure to sign off when finished using a
shared computer.
What Information Can I Access? ExTFB.com gives you access to the
following information about you for the purpose of viewing and, in certain
cases, updating that information. This list will change as our Web site
evolves.
Your Profile.
What Choices Do I Have?
- As discussed above, you can always choose not to provide information,
even though it might be needed to make a purchase or to take advantage of
ExTFB.com features.
- You can add or update certain information on pages such as those listed
in the "What Information Can I Access?" section above.
- If you do not want to receive e-mail or other mail from us, please advise
us by indicating so on your Profile. (If you do not want to receive Conditions
of Use and other legal notices from us, such as this Privacy Notice,
these notices will still govern your use of ExTFB.com, and it is your responsibility
to review them for any changes.)
Children - ExTFB.com does not sell products for purchase by children.
We sell some children's products for purchase by adults only. If you are
under 18, you may use ExTFB.com only with involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions - If you choose to visit
ExTFB.com, your visit and any dispute over privacy is subject to this Notice
and our Conditions
of Use, including limitations on damages, arbitration of disputes, and
application of the law of the Province of Alberta. If you have any concern
about privacy at ExTFB.com, please send us a thorough description of your
concern to Feedback@extremetoysforboys.com,
and we will try to resolve it. Our business changes constantly in order
to respect the needs of our valued customers. This Notice and the Conditions
of Use will change also, and use of information that we gather now is subject
to the Privacy Notice in effect at the time of use. We may e-mail periodic
reminders of our notices and conditions, unless you have instructed us not
to. Check our Web site frequently to see recent changes.
Information You Give Us - Most information is provided to us when
you search, make a purchase, participate in a contest or questionnaire,
or communicate with customer service. For example, you provide information
when you search for a product; make an order; provide information in Profile
(and you might have more than one if you have used more than one user name
when shopping with us) or; communicate with us by phone, e-mail, or otherwise;
complete a questionnaire or a contest entry form; compile Wish
Lists. As a result of those actions, you might supply us with such information
including your name, address, and phone number; credit card information;
people to whom purchases have been shipped, including address and phone
number; content of reviews and e-mail to us.
Automatic Information - Examples of the information we collect and
analyze include the Internet protocol (IP) address used to connect your
computer to the Internet; login; e-mail address; password; computer and
connection information such as browser type and version, operating system,
and platform; purchase history; the full Uniform Resource Locators (URL)
clickstream to, through, and from our Web site, including date and time;
cookie number; products you viewed or searched for; and phone number used
to call our toll free number (if called).
Return Policy
To
offer our customers the most competitive prices and best customer service,
ExtremeToysForBoys.com (ExTFB.com) may only accept exchanges on products
that have a manufacturer's defect. All items on sale will be final.
An item may also
not be returned or exchanged if it was custom ordered or if indicated
so in the shipping information. See product information.
To make a return
contact customer services within 7 days of delivery for a Return Merchandise
Authorization number (RMA). If a return is accepted: All returns must
be new, unused and contain all original product packaging and accessories.
Most items cannot be returned if opened or used. Most items are
subject to a 15% restocking fee. Shipping charges will not be refunded.
Other restrictions may apply.
All products with
gas engines can not be returned once run/used.
Be sure to fill out all manufacturer warranty information or they may
refuse to make a warranty claim. All warranties are horored by the manufacturer
and not ExTFB.com. If you received a product from ExTFB.com and it has
a flaw or defect once opened, please contact us here Contact
Us immediately.
Any questions about charges should first be addressed by contacting us
at Sales@extremetoysforboys.com.
Do not charge back any charges ExtremeToysForBoys.com, Inc. will
take all necessary legal steps to protect its rights with respect to any
unauthorized charge backs.
- No products will
be accepted after 15 days of delivery.
- All returns must be either telephoned in or e-mailed to us for a Return
Authorization Number (RMA#).
- No package will be accepted without this authorization number.
- Delivery charges
will not be refunded, except on returns that are determined by ExTFB.com
to be malfunctioning due to a manufacture defect.
- Please make sure
to inspect your order when it arrives before you sign for it. Once you
sign for it, it is your property. Any shipping damages will have to claimed
with the shipping company at this point. Keep all information and packaging
for your shipping claim with the shipping company.
- All items sold are new, unless noted.
- Items sold come
with various manufacturers warranties.
Please, check your packaging material for the manufacturer's warranty
applicable to the item you purchased.
- Returned items must be NEW, in the original packaging and in resalable
condition. Some returns may be subject to a restocking fees.
If you have questions on your products, feel free to Contact
Us! Knowledgeable staff is available to provide support for all of
our products.
Safe Shopping
Guarantee
The ExtremeToysForBoys.com Safe Shopping Guarantee protects you
while you shop at ExtremeToysForBoys.com (ExTFB.com), so that you never
have to worry about credit card safety. Period.
We guarantee that every transaction you make at ExTFB.com will be safe.
This means you pay nothing if unauthorized charges are made to your
card as a result of shopping at ExTFB.com. See guarantee details below.
Why is ExTFB.com so safe?
- Safety in Numbers: When you shop at ExTFB.com you'll be one of our
thousands of customers who have shopped with us safely and without one fraudulent
credit card issue.
- Safe Technology: The Secure Sockets Layer (SSL) software [consider reference
to software developer] we use is the industry standard and among the best
software available today for secure online commerce transactions. It encrypts
all of your personal information, including credit card number, name, and
address, so that it cannot be read as the information travels over the Internet.
Click here
for further details.
Still don't want to use your credit card on the Internet?
No problem. Simply, get the product name(s) and ID numbers and give us a
call, toll-free in North America at 1-866-208-TOYS (8697). Our friendly
Customer Services Representative will help you with you order over the phone.
To read more about ExTFB.com Payments, click
here.
Guarantee Details:
1) A customer's liability for the unauthorized use of most credit cards
is limited to $50. ExTFB.com will cover the entire liability as a result
of the unauthorized use of your credit card through no fault of your own
from purchases made at ExTFB.com while using a secure server. Limited to
$50.
2) In the event of unauthorized use of your credit card, you must notify
your credit card provider in a timely manner in accordance with its reporting
rules and procedures.
Shipping Information
As you may have noticed ExtremeToysForBoys.com (ExTFB.com) doesn't
carry the same items your average everyday local stores stock. We specialize
in the specialized. Therefore the shipping may vary from product to product
depending on the size, weight, and locations.
Free shipping is
only available to deliveries within the lower 48 states. Contact customer
services for information and pricing on shipping to locations outside
this area and international orders.
Products may be shipped separately if the supplier-direct sources differ.
Do not be alarmed if your products are not received all at exact the
same time. This special supplier-direct relationship ExTFB.com has
with its product suppliers, allows ExTFB.com to keep cost low, passing
the saving to you, the customer.
ExTFB.com thrives on getting our customers their new gear safely and promptly
and at a fair price! Product orders will be processed and shipped as directed
by the shipping information for each individual item. Usually orders are
processed within 24hrs excluding Saturdays, Sundays and North American
statutory holidays.
Inspect the package
before you sign for your order. If you find any damage let the delivery
person know to start a claim or refuse the package and Contact
Us. After you sign for the package you assume responsibility for it.
Certain items may not be available for sale where prohibited and orders
may not be shipped to those locations. Determine legality in your locality
PRIOR to ordering.
You MUST provide us with a Physical Street address and daytime phone numbers
with each order. NO EXCEPTIONS. NOTE: We DO NOT ship to PO Boxes.
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